Shipping & payment

Price indication under Hungarian price display rules · Updated: 2026. 11. 06.

1. Prices

All prices shown are total prices including VAT. Shipping costs are additional and shown separately at checkout before you confirm the order. Prices are in HUF on the Hungarian interface and in EUR on the English one.

2. Shipping cost and time

Destination	Shipping fee	Expected time
Hungary	HUF 1,490	10–20 working days
EU member states	EUR 6.90	12–22 working days

Important – real delivery times. Some products are shipped directly by our partners, in some cases from a warehouse outside the EU. Delivery therefore takes longer than usual. We keep the times above aligned with actual performance and will e-mail you if an order is delayed.

Every parcel comes with a tracking number once it has been dispatched.

3. Customs and import VAT

The price shown and the shipping fee include all taxes and duties: there is nothing to pay on delivery, even when the parcel ships from a warehouse outside the EU. Should the courier or postal service nevertheless ask for any charge, tell us and we will reimburse it.

4. Payment methods

Card payment (Visa, Mastercard), Apple Pay and Google Pay via the payment provider Stripe. Card details are processed exclusively by Stripe (PCI-DSS); we have no access to them.
Cash on delivery is not available, because our partners dispatch parcels directly and prepaid.
Payment is due at the time of ordering.

5. Invoice

We issue a VAT invoice for every order and send it electronically by e-mail, together with the order confirmation or after dispatch.

6. Damaged or incomplete parcels

If a parcel is visibly damaged, please have the courier record it on delivery and notify us within 48 hours at info@himapets.com so we can act faster. This does not affect your statutory warranty rights.

7. Returns

Details of the 14-day withdrawal right and the return procedure are in our Right of withdrawal notice. We bear the cost of return; the return address is our registered office in Budapest.

8. Electrical waste and batteries

Electrical devices and batteries must not be disposed of with household waste. Please hand them in at your local collection point. Details are included with the product.